Custom Project
For new identity, new structure or a project assembled around a particular event.
- New artwork
- Event-specific identity
- Custom colors
- Mixed product requirements
- Special packing
- One-off presentation projects
EDITORIAL RESEARCH DESK
CUSTOM & WHOLESALE
Share the intended use, products, quantity, artwork status, deadline and destination. We will review what needs to be clarified before quotation, sampling or production.
For new identity, new structure or a project assembled around a particular event.
For an established product direction that still needs current quantities, terms and delivery confirmed.
Wholesale does not mean one fixed low price. The quotation still depends on the product, quantity, specification, packing and delivery requirements.
The category sets the specification, production and packing questions.
Quantity is reviewed per product—not treated as one universal minimum.
Logo quality, wording, colours and placement affect the review route.
Each size, colour or model split needs a count that can be checked.
Sampling depends on complexity, value, deadline and project risk.
Presentation, protection, labels and carton planning are confirmed per brief.
Destination and target date shape the available delivery route.
MULTI-PRODUCT BRIEF / 03
ARTWORK REVIEW DESK / 04
The appropriate route depends on the product, complexity, quantity, deadline and risk level.
COMMERCIAL RULES / 08
MOQ: There is no single minimum order quantity for every custom product. It is confirmed by category and production route.
If the customer decides not to proceed after the final design or artwork has been approved, but before production begins, a design fee equal to 30% of the total order value will be payable or retained.
Once the final design has been approved and production has started, custom-made orders cannot be cancelled, returned or refunded for change-of-mind reasons.
This does not affect rights relating to defective, damaged or non-conforming goods, or any mandatory statutory rights that cannot legally be excluded.
Sample policy, quotation validity, payment milestones, repeat-order terms and exclusivity appear only after they are confirmed in writing.
Review Batch, QC and Packing Evidence →No. Product type, specification, customisation and production route determine what quantity can be reviewed.
Yes. List each product, quantity, size or variant needs, artwork status and deadline in one mixed brief.
Yes. A rough direction can start the review, but final wording, proportion, colour and placement must be approved before production.
No. The product, complexity, quantity, deadline and risk level determine whether sampling or direct production is appropriate.
Pricing follows the confirmed product, quantity, specification, packing and delivery route—not a generic discount table.
Repeat supply can be reviewed when the product and specification are confirmed. Availability and current terms are checked for each order.
Artwork proof, production evidence, QC photos, packing, labels and delivery requirements are agreed against the project.
Share the fixed date early so artwork, sampling, production, QC and delivery can be assessed together.